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Frequently Asked Questions

General Questions

Child Trailers

Solstice FAQ

Cargo Trailers

Commuter Trailers

Pet Trailers

Tips and Tricks

General Questions

Q. Why buy a Burley when there are less expensive child/pet trailers and strollers on the market?

A. Experience, Quality, and Durability. At Burley, we strive to produce safe, high quality products that are durable, fun, and well designed at a great value. We aren’t interested in making the cheapest product on the market. We don’t stop until we know we have done our best to make a safe, fun way for you and your family to spend time together enjoying the outdoors. Burley has been building high quality family cycling products since 1978. Our testing and safety standards are the most rigorous in the industry, and we helped create the ASTM (American Society of Testing and Materials) safety standards for the child bicycle trailer market.

Our full line of child and pet trailer designs are based on more than 30 years experience in making top quality bicycle trailers. Our trailers are easy to tow because we placed the axle at the back of the trailer for added stability. Because of our unique hitch and tow bar design, the trailer tracks behind your bike more efficiently than other trailers. The parts we use are high quality and will provide you and family with many years of fun. In fact, our trailers are so durable that many people are able to sell their used Burley trailers for 50% to 75% of their original purchase price after years of use. Our stroller kit uses metal and plastic pieces to create an adjustable, pivoting wheel that you can use around town or on packed dirt trails.

At Burley, we take pride in what we do and we wouldn’t put our name on anything that isn’t good enough for our children or pets. If it isn’t good enough for us, it isn’t good enough for you.


Q. Where can I find pricing for Burley trailers and accessories?

A. For US residents, MSRP for Burley products can be viewed on our website.

International customers can simply Google the product they are interested in and they will find competitive pricing. Or they can contact our partner in their country using the International Page.

Retail prices may vary due to regional market conditions, transportation costs, and other factors. Use the dealer finder to find the closest authorized dealer.


Q. How can I receive a catalog?

A.Visit our Catalog Page


Request a paper copy by sending your request to


Q. Does my Burley trailer have a warranty?

A. Yes. Every new Burley trailer comes with a limited warranty issued to the original owner. Fill out and return the warranty card that comes with your product or register online on our support page. Warranty information can be found at


Q. Is my warranty transferable?

A. No. The Burley trailer warranty only applies to the original owner.


Q. I have a bike that has a non-traditional type of frame and I’d like to purchase a Burley trailer. Will the Burley hitch work?

A. Watch our Hitch Guide video.

Then go to our Hitch Guide page.

Here are our guidelines for selecting a hitch to fit your bike.

Steel Hitch: Designed to fit most bicycles and comes with every Burley child and pet trailer. Also comes with the Nomad and Flatbed cargo trailers.

  • Works with disc brake and full suspension. Does not fit all Breezer style dropouts
  • Fits both quick release and 9.5 mm and 10.5 mm nutted axles


Classic Hitch: Burley’s patented pivoting hitch designed for easy attachment to most traditional bikes

  • Comes with safety strap
  • Stays attached to the trailer’s tongue and switches easily between traditional bike frames
  • Works with bicycles with Breezer style drop outs. Does not fit with most bicycles with disc brake or rear suspension
  • Does not fit mono stay bicycles
Q. I have an old Burley with a round tow bar and a Classic Hitch. I bought a bike with disc brakes. Is it possible to switch this to the new style that goes on the quick release or nutted axle?

A. Watch our Flex Connector Guide and our Hitch Guide videos.

For older trailers that use the Classic Hitch, that no longer works with your bike, it’s easy to convert to the Steel Hitch. What you’ll need is the Steel Hitch, part number 960116, and a Flex Connector (which kind is determined by your tow bar). Flex Connectors are made for both round and square tow bars. If your tow bar is round the part number for what you need is 950037, if it is square the part number is 950038. Both of these parts are required to go from the Classic Hitch to the quick release connection that the Standard Forged Hitch offers.

Q. Why does my trailer tow off to the side of my bicycle?

A. Burley has aligned the hitch along the centerline of the trailer and not along the centerline of the bike. This allows the trailer to track straight and makes towing a Burley trailer easier. If the trailer was designed to pull directly behind the bike with the centerline of the trailer aligned with the centerline of the bike, the hitch would have to angle to the left side of the trailer to hook to the bike. This would make the trailer want to constantly drift out and the trailer would not track in a straight line.

Q. How can I tell what year of child trailer I own?

A. The best way to know what year a child trailer was made is to locate your serial number. The serial number is on a sticker in the rear cargo area (behind the seat) of the trailer. It should be on the left inside frame bar. For older trailers the sticker may be on the internal front frame bar where the children’s feet would be. If getting the serial number is not an option then you can try to find the year of manufacture using this “What year is my Burley?” guide.

Q. How can I order replacement parts for my Burley trailer?

A. Replacement Parts  for all Burley trailers can be ordered from our Replacement Parts section, or from an authorized local dealer.

How do I know if I need a Hitch Alt Adapter?

A: The Hitch Alt Adapters acts as a spacer to allow a flat mounting surface for the Standard Forged Hitch. If your bicycle frame has a hooded dropout or some other obstacle that keeps the Standard Forged Hitch from sitting flat against the frame, The Hitch Alt Adapter is required for safe trailer installation. The Hitch Alt Adapters can also be used to extend the threading of your hub/axle if there is not enough threading to add the Standard Forged Hitch. To learn more about the Alt Hitch Adapters, please click here for a quick video guide

Q. Which size Alt Adapter do I want for my Bike?

A. The size of your Alt Adapter will depend on the diameter and threading of your rear skewer. Check out the adapter page to view a chart of compatible bikes, or consult with your local bike shop to find out which adapter will fit your rear skewer.


Q: I have a 29er bike with larger tires. Will I be able to hookup a Burley trailer to it?

A: Most 29ers will have enough clearance between the rear wheel and front of the trailer. The tire size on the 29″ rim will determine how much clearance there is. Bikes with fat tires do not offer enough clearance for a child trailer to be installed. The Travoy and trailercycles attach to the Moose Rack making them even easier to install because tire sizing is less of an issue.


Q: I have a bike with a 12mm thru axle. Will I be able to hook up a Burley trailer to it?

A: You most definitely can! We recommend the Robert Axle Project Adapter for use with a Thru axle. Click here for a link to their website.


Child Carriers

Q. How old should a child be to ride in a Burley trailer?

A. To ride in a Burley trailer behind a bicycle, the industry standard is to wait until a child is one year old. While each child’s physical development is unique, we recommend that a child should be able to sit upright unattended and hold his or her head up while wearing a bicycle helmet. Please check with your pediatrician if you are in doubt about your child’s neck strength.

For strolling or jogging in a Burley trailer, a child should be able to sit upright unattended, which generally occurs around six months of age. The Burley Baby Snuggler™ is recommended for extra support and comfort for children ages 6-24 months. Please check with your pediatrician if you are in doubt about your child’s neck strength.
Children typically are able to ride in the trailer until about age six, or until they become too tall for their helmet to fit below the internal roll bar.

Q. Does my child need to wear a helmet in the trailer?

A. Yes. A child should always wear a helmet when riding in a trailer towed behind a bicycle. A helmet will protect him or her and also help develop the habit of always riding with a bike helmet. All Burley child trailers feature a recessed helmet pocket, ensuring comfort and convenience for your child.

Q. Do Burley trailers meet ASTM (American Society for Testing and Materials) requirements?

A. Yes, all Burley child trailers are designed and rigorously tested to meet and exceed these standards. In fact, Burley paved the way in creating these safety standards. Families have come to trust Burley trailers for the safety and durability of our products for more than 30 years. Burley’s in-house protocols are the toughest in the industry. Our aluminum structure and restraint system are all about safety. We put these features and all other elements included with our trailers through more than 20 different testing protocols for hundreds of hours before a Burley trailer design is approved. Our testing program has evolved to ensure that our trailers continue to provide safe transportation for children and pets.

Q. How can I tell if a bicycle trailer is safe for my child to ride in?

A. All Burley child trailers are designed, tested, and manufactured to meet ASTM standards. To confirm your trailer also meets these standards, check the trailer for a label that says: Meets and exceeds ASTM safety requirements. This means the trailer has been through a series of tests and meets the requirements established by the American Society for Testing and Materials.

Q. Besides, the ASTM designation, what other safety features should I look for when shopping for a trailer?

A. Look for these features found on every Burley trailer:

  • Drum-tight, gap-free fabric panels that protect children from moving wheels.
  • Durable material in bright colors to be easily noticed on the road.
  • Secondary safety hitch strap for an extra measure of security.
  • Five-point safety harness system.
  • Strong aluminum frame and roll cage system to completely surround your child.
  • Reflective materials and CSPC-approved reflectors.
  • A safety flag that attaches to the trailer.
  • Made-to-last quality and durable construction. Burleys are made with heavy duty aluminum hinges.
  • The ASTM label indicates that the trailer meets or exceeds the American Society of Testing Materials safety requirements.
Q. What’s the difference between using a bicycle child trailer and a bike-mounted child seat?

A. We believe a bicycle trailer is the safest way to bicycle with young children. A bike-mounted child seat has three drawbacks:

  1. If you have a mishap and the bike falls over the child will fall with the bike from a height of about three feet. Burley trailers stay standing on both wheels in the event that the bike tips over.
  2. A bike seat places the child’s weight high above and behind the rear axle. This negatively affects the handling and stability of the bike, particularly on a single bike. A Burley trailer hitch is designed to provide superior tracking for the towing bicycle, and the children’s weight in the trailer is balanced to provide a smooth ride for both the cyclist and the passengers.
  3. There’s very little rollover protection for the child in a bike-mounted child seat. All Burley trailers have an all metal frame construction which surrounds the passengers and a 5-point harness system to protect children in the event of a roll over.
Q. Is there a way to turn my Burley into a stroller? How does it work?

A. Yes! Some Burley models can convert to a Stroller or Jogger with our optional Accessory Kits. The Honey Bee trailer includes the One Wheel Stroller Kit (not compatible with other Kits). The Encore, D’Lite, Cub and Solo Trailers are compatible with all of our Strolling and Jogging Kits. The Bee is a bike-only trailer, and is not compatible with any Strolling or Jogging Kits.


Honeybee converts from Biking to Strolling in 35 Seconds

For full instructions on the most popular conversion kits check out this video:

Conversion Kit Instructions

Check the product page to see which kits are available for your product.

Q. Is there a way to turn my Burley trailer into a jogger? How does it work? What does it include?

A. A Jogger Kit is available for the following Burley trailers:

2007-Present: D’Lite, Encore and Solo.

2008-Present: Cub

This kit quickly converts your trailer into a full sized jogger. The Burley Jogger Kit package includes a 16-inch alloy spoked front wheel for easy running and jogging.

With a Burley your children will be completely protected from cold wind and rain while you jog, so they can stay warm and dry. Your carrier already comes with a parking brake and adjustable padded handle, so you’ll be ready to go.

The D’Lite, Solo and Encore feature a handy mesh pocket in the rear cargo area to keep a water bottle, keys, wallet, and other parent items within handy reach.There is more than 1 size of jogger kit, make sure you purchase the kit that was linked to on the product page for your product so you get the correct size.

Q. Does the window material used on Burley child trailers protect children from harmful UV rays?

A. Yes. The window material used on all Burleys (both the clear and the tinted) has been tested to resist 85% of ultraviolet rays (UVA and UVB).

Q. How do I clean my trailer cover?

A. Hand wash fabric parts with warm water and mild soap or detergent. DO NOT use bleach or solvents. Line-dry trailer cover. Wipe dry and store out of direct sunlight in a dry, well ventilated area. Clean windows with a damp, soft cloth.

Solstice FAQ

Q. Will there be a double Solstice at any point in the near future?

A. While there is not a double version of the Solstice at this time, several of our child trailers such as the Encore,Cub, and D’Lite are compatible with conversion kits for strolling and jogging.
All of these models have ample cargo space, fit through a standard doorway and have an adjustable(non-telescoping) handlebar. D’Lite, Solo, & Cub models also feature adjustable suspension.

Q. My Solstice keeps tracking off to the side when I have the front wheel in the locked/jogging position. How can this be fixed?

A. Adjustments to the Solstice’s tracking can be made by locking the front wheel in place and adjusting the small yellow knob on the left hand side of the tire. Adjust accordingly depending on if the trailer tracks left or right.


Cargo Trailers

Q. What is the advantage of using the Nomad trailer instead of panniers?

A. The Nomad allows you to easily take 100 pounds of gear with you, without compromising the stability and maneuverability of your bicycle. To take an equivalent amount of gear using panniers, you would need to use four bags – two in front and two in the rear. When this weight is loaded directly on the bicycle, it can create handling problems and create wear on your bike. The Burley trailer hitch is designed to provide superior tracking while balancing the load for a smooth ride. Towing a Nomad enables you to keep the load off of the bike so that your bike handles normally.

Q. Will the Nomad work for a cross-country trip?

A. Yes. The Nomad is designed to carry the gear required for long touring trips. It has been tested both in the lab and on the road for durability. Our employees have high standards for the equipment they use for bike touring, and they have taken Nomads all over the country and beyond. With two compartments, removable cover and the Cargo Rack accessory, there is plenty of usable space for gear, food and imagination.

Q. What is the advantage of a two-wheel trailer over a one-wheel trailer?

A. The two-wheel design combined with a low tow bar-weight won’t compromise bike handling. The low tow bar-weight places a lighter load on your bike. With a ten percent tow bar load, 50 pounds in your trailer equals less than 10 pounds on your bike. The two wheels of the Nomad and Flatbed allow the trailers to stay upright, making loading, unloading, and even storage effortless. One-wheel trailers tip to the side when not attached to the bike. In addition, one-wheeled trailers can be more finicky about load balance. While an improperly loaded one-wheeled trailer can negatively affect your bicycle’s handling, the Nomad’s design ensures smooth riding for long distances.

Q. How does the Nomad fold?

A. 2014 Nomad Instructional Video

The instructional video will show the best.

The aluminum Nomad frame locks into place with a set of aluminum latches similar to the Bee trailer. For instructions on the older Nomad model check the video below.

2010-2013 Nomad Instructional Video

For full up to date product specs please visit the Nomad product page.

Commuter Trailers

Q. Why use the Travoy for commuting?

A. The Travoy carries up to 60 lb. of cargo and folds to briefcase size. It comes with a tote bag and has many different bag options. The Travoy weighs less than 10 pounds and its patent pending hitch design makes hitching and unhitching effortless with one hand.

Q. Is the Travoy a good trailer for light touring?

A. We have heard from customers who have had great success when using the Travoy for light touring. With the light capacity (60 lbs maximum), and easy folding for stowing in small spaces on the plane or train, the Travoy is a great option for light touring.

Pet Trailers

Q. Is it possible to use the Burley Tail Wagon for activities other than cycling?

A. You bet! We love the outdoors and wanted to provide a safe and fun way for pets and their people to walk, run and cycle together.
For cycling: Your Burley Tail Wagon comes ready to attach to your bicycle. Simply attach the standard hitch to your bike as shown in the owner’s manual and you are ready to roll.
For walking: The Burley Tail Wagon pet trailer is compatible with the One-Wheel and 2-Wheel Stroller Kits. Once your Burley Stroller kit is installed, it coverts your pet trailer into a stable, sturdy stroller. With the One-Wheel Stroller Kit you can switch between bike trailer and stroller in less than a minute without any tools.

Q. What is the maximum weight capacity of the Burley Tail Wagon?

A. The maximum weight capacity of the Burley pet trailer is 75 pounds. However, you should check your pet’s dimensions and not just the weight. The internal dimensions of the trailer are 18″ x 32.5″. Be sure to check the height, width and length of the trailer compared to your pet. If you have concerns about whether your pet will fit, use masking tape or newspaper on the floor to create a rectangle equal to the length and width of the pet stroller. This will give you an idea of how your pet may fit when he or she is sitting or lying down. In a pet stroller, your pet doesn’t need room to run around, but your cat or dog must be able to sit, stand, turn around, and curl up comfortably.

Q. Will the Burley Tail Wagon be comfortable for my small dog or cat?

A. Yes, and when you get to your destination, you may find your pet likes the comfort and safety of a home away from home. It doubles as a convenient kennel.

Q. How can I help my pet adjust to our new Burley Tail Wagon?

A. As with any change to a pet’s habits, give your pet a little time to adjust to the Tail Wagon. Some cats and dogs will be unsure of the trailer at first, but virtually all pets will get comfortable eventually and regard trips in the Tail Wagon as a treat.

    • Try leaving the pet trailer open and available to your pet with some treats inside the trailer. Let your pet explore the pet trailer and get to the treats inside. Be sure to use the brake that comes with the Tail Wagon so the trailer doesn’t move while your pet explores it. Many pets will begin to treat the stationary trailer like a bed or perch.
    • Before going out of doors, try wheeling your pet to an open door or window. Let your pet associate the trailer with the great outdoors, but allow him or her to get acclimated from the safety of indoors first.
    • Reward your pet with a treat the first couple of times you use the pet trailer.


  • Plan a few quiet trips first. Pet trailers are great for taking pets to crowded or hectic environments, but plan your first couple of trips to nearby destinations that are quieter and during times that are less busy. Let your pet get used to the new trailer experience without too much hustle and bustle.
  • Place a favorite blanket inside a stationary pet trailer. A familiar blanket will provide a sense of safety and will allow your pet to hide when he or she wants some privacy.
  • Once accustomed to the pet trailer, only put your pet in the trailer when headed outside. Your pet should associate the pet trailer with the enjoyment of being out of doors rather than with being confined indoors.
Q: Can my Tail Wagon be converted into a child-carrier?

A: The Tail Wagon is a pet-only trailer and does not have the seat and harness system included to safely carry children. It is not capable or safe for carrying children.


Q: I’m worried about my small pets getting out of the Tail Wagon. How do I keep them contained in the trailer?

A: There are two different methods for making sure that your pets stay inside of the Tail Wagon. The first and easiest is to use the plastic loops which are sewn into the trailer floor/side wall for attaching a leash of your desired length. Another way to keep your pets from sneaking out the back of the trailer is to first secure the cover in place and then buckle the rear flap over the cover. Overlapping the fabric in this manner will keeps you pets more secure. This is reviewed in the owners manual as well.

Tips and Tricks

Q.  I’m opening the trailer for the first time and the fabric is very tight making it difficult. How can this be fixed?

A. Burley has always stood above other brands with our established quality and safety standards. One of our most important features is the drum-tight fabric on every child trailer. This ensures your children’s safety, by stopping any fingers or limbs from being able to come in contact with the moving wheels and spokes of your trailer. To ensure drum-tight fabric on every trailer, we work with limited tolerances that can make the first opening of your trailer to be a little difficult. Leaving your trailer open for the first week (5-7 days) after it has been opened for the first time will allow the fabric to stretch into place and make future opening and closing of the trailer much easier. An easy way to get your Burley open for the first time is to use something as a lever. The flag pole works well as a lever in between the front and rear frame to make opening your Burley a little bit easier.

Q.  What is the best way to provide additional seating support for younger children?

A. While children are still too young to support their own heads and bodies, we recommend using the Burley Baby Snuggler when using your Burley as a stroller or jogger. The Baby Snuggler is designed to give younger babies additional support and comfort in their Burley. The Snuggler can also be used when your Burley is in biking mode, however all children being towed in bike mode should be at least 1 year old or able to firmly support their own heads for safety reasons.


Q. The trailer cover snaps are hard to open and close. What can I do to make them easier to use?

A. Applies to older Burley 2-1 cover models that are attached with snaps. If snaps are sticky or hard to open and close, rubbing a dry bar of soap over the snaps will help lubricate the snaps.

Q. When pressure is applied to the handlebar it clicks and slides out of place. Is there a way to adjust my handlebar?

A. The handlebar of the trailer can be adjusted easily without any tools required. On the right hand side is the lever that locks the handlebar in place, open it into the moving position. On the left hand side of the trailer you will notice a small barrel nut (Diagram). With one hand on the trailer right side of the trailer and your hip against the left side of the trailer squeeze handlebar horizontally. You should be able to tighten the barrel nut in 90 degree increments. Tighten until the handlebar holds in place. Be sure not to over tighten, as this can cause too much pressure on the lever which holds everything in place.

Q. I’m having trouble getting my flag to stay in. How do I correctly install the flag?
A. The flag can take a good amount of pressure to seat into its housing. Try twisting the flag post clockwise and counter-clockwise as you push it downwards. Once set into the flag housing you will not have to worry about it popping off somewhere along your ride.
Q. My older One-Wheel Stroller Kit keeps pulling off to one side when I use it in Stroller Mode.
A. For best results when adjusting the trailer tracking, make adjustments while trailer is loaded. With the stroller kit in the “stroll” position, loosen the bolt using a 5mm hex wrench. Using a 25mm wrench, turn the bushing so that the stroller wheel is vertical when viewed from the front. Tighten back up the bolt. You can fine tune as necessary so that the trailer rolls straight.
Q. How do I make sure the trailer wheel quick release levers are tight?
A. The quick release lever should leave an imprint on your palm when closing the quick release towards the rear of the trailer. If the quick release is too easy to push closed, remove the wheel from the trailer axle and tighten down the quick release nut. This will create a more snug fit for the quick release wedges and hold the wheel in place.