Burley is voluntarily recalling the Dash® X FM (Frame Mount, Reclining) child bike seat shipped between February 2020 and July 2020.
At Burley, we take product quality and safety very seriously. Unfortunately, Burley has identified that the Dash X FM child bike seat may have a potential failure mode in its reclining plate. This creates a risk that when an excessive load is applied or during extreme and incorrect use, and if the secondary safety strap is not installed per manufacturer’s instructions, parts of the reclining plate may detach from one another and cause instability of the child seat. The child seats affected by this recall can be identified by a serial number beginning in P924 and a Lot # beginning in the letter D or E. (For example, E1035 in the image to the right). The serial number is located on the underside of the unit. The Dash FM and Dash RM child bike seat models are not affected by this recall. Burley will replace the affected Dash X FM free of charge to its customers. Customers are directed to stop using their Dash X FM immediately and request a free a replacement child seat.
If you are a consumer
Immediately stop using the product. Use the replacement request form to receive your free replacement child bike seat.
Burley will not require the affected unit to be returned. Please destroy and dispose of the recalled unit so it is inoperable. We recommend bending the mounting rails and cutting the harness and safety straps.
This recall applies to the Dash X FM (Frame Mount, Reclining Seat), with a serial number beginning in P924 and a Lot # beginning in the letter D or E only. The Dash FM, and Dash RM child bike seats are not affected by this recall.
Fill out this form to request return and replacement of your in stock Dash X FM units. The Burley customer service team will then be in touch with you to facilitate the product return.
For any additional questions that you may have, please contact our customer service representatives for assistance.
Monday through Friday 8am to 5pm PT
This recall is conducted voluntarily by Burley, and the remedy has been approved by the U.S. Consumer Product Safety Commission through its Fast Track Recall program.
The safety and wellbeing of our customers is Burley’s highest priority, and we are sorry that one of our products has failed to meet our high standards. We regret any inconvenience that complying with this notice will cause you.
Why is Burley conducting a recall?
How many bike seats are being recalled?
How many reports of this issue have been received?
How do I know if my bike seat has been recalled?
What should I do if my bike seat has been recalled?